OVERVIEW
This website is operated by Saanvi (Portchester) Ltd, trading as Frono (“we”, “us”, “our”).
Registered Address: 20A Wallace Way, Hitchin, SG4 0SE, United Kingdom
VAT Number: GB198066663
Support Email: support@frono.uk
Throughout the site, the terms “Frono”, “we”, “us” and “our” refer to Saanvi (Portchester) Ltd trading as Frono.
Frono provides this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction or have parental consent to use this site.
You may not use our products for any illegal purpose or violate any laws in your jurisdiction. A breach of these Terms will result in immediate termination of your access.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our written permission.
SECTION 3 - PRODUCT INFORMATION, PRICES & MODIFICATIONS
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We make every effort to display product colors and images as accurately as possible; however, screen variations may occur.
SECTION 4 - RETURNS & REFUNDS
All purchases made on this website are subject to our Returns Policy
This policy outlines conditions for returns, exchanges, and refunds. Please review it carefully before making a purchase.
By placing an order, you agree to the terms outlined in our Returns Policy.
SECTION 5 - ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. Orders may be limited per customer, household, or address.
You agree to provide current, complete, and accurate account and payment information for all purchases. We may contact you using the details provided to confirm or clarify order information.
SECTION 6 - THIRD-PARTY SERVICES
Certain content, products, or services may involve third-party tools or websites. We are not responsible for their accuracy, reliability, or performance. Please review third-party policies before use.
SECTION 7 - USER COMMENTS & FEEDBACK
By submitting comments, feedback, or ideas, you grant us permission to use, edit, and distribute them without obligation. You must not post unlawful, abusive, or defamatory material.
SECTION 8 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy
SECTION 9 - PROHIBITED USES
You agree not to use this site for unlawful, fraudulent, or harmful purposes, or to violate any applicable laws. Any misuse will result in termination of your access.
SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our services and products are provided “as is” without warranties of any kind.
Saanvi (Portchester) Ltd and its affiliates shall not be liable for any direct or indirect losses arising from your use of this website or our products.
SECTION 11 - GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 12 - COMPANY INFORMATION & CONTACT
Legal Entity: Saanvi (Portchester) Ltd (Trading as Frono)
Registered Address: 20A Wallace Way, Hitchin, SG4 0SE, United Kingdom
VAT Number: GB198066663
Email: support@frono.uk
Phone Number: 07724402646
