Terms & Conditions

Effective Date: October 2025

Welcome to Frono. By using our website and/or ordering, you accept these Terms & Conditions.

1. Company Information

• Business Name: SAANVI (Portchester) Ltd, trading as Frono
• Registered Address: 20A Wallace Way, Hitchin, Hertfordshire, SG4 0SE, UK
  
• VAT Number: GB198066663
  
• Support Email: support@frono.uk
  
• Phone: 07724 402646
  

2. Use of the Site & Legal Age

By using our site, you represent you are at least 18 years old or have parental consent. You agree not to misuse the site or violate any applicable laws.

3. Product Descriptions & Pricing

We attempt to be accurate in descriptions, images, and pricing. However, errors may occur.
 We reserve the right to cancel or refund orders if mistakes are found.

4. Order Acceptance & Payment

Submission of an order does not constitute acceptance. Payment must be authorized before order confirmation. We accept credit/debit cards and PayPal, processed via secure payment gateways.

5. Shipping & Returns

Your order is subject to our Shipping Policy and Returns & Refunds Policy. Please review them beforehand.

6. Intellectual Property

All content (texts, images, logos) is owned or licensed by Frono. You may not copy or reuse without permission.

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of this site or our products.

8. Governing Law & Dispute Resolution

These terms are governed by UK law. Disputes to be settled in courts of England and Wales.

9. Changes to Terms

We may revise these terms at any time. Changes will be posted on this page with a “Last Updated” date.